Product registration

Here you can register your wing and secure 1 year warranty extensions!


2+1 Warranty

Convinced of the overall quality of our paragliders, we offer a specific service through our 2 + 1 warranty: 2 years of statutory guarantees, plus 1 year of AirDesign commercial warranty.

2 years: statutory guarantees

Every paraglider bought new from a professional seller benefits, independently of the commercial warranty described below, from:

  • the legal guarantee of conformity, for two years from delivery of the product (Articles L217-1 to L217-32 of the French Consumer Code);
  • the legal guarantee against hidden defects (Articles 1641 to 1649 of the French Civil Code).

The legal guarantee of conformity is owed by the seller from whom the paraglider was purchased. It does not depend on registering the paraglider, on the number of flight hours, or on the conditions of the commercial warranty.

If the paraglider is resold, the statutory guarantees pass to the new owner, under the conditions and time limits set by law. For the legal guarantee of conformity, the two-year period always runs from delivery to the original buyer.

If the paraglider was bought outside France, the statutory rights under the law of the country of purchase apply. The commercial warranty does not replace them.

+ 1 year: the AirDesign commercial warranty

The commercial warranty extends coverage by one year, i.e. up to three years from the date of purchase, within the first 300 flight hours. It is granted free of charge for new paragliders used privately.

  • Guarantor:
    • for purchases in the European Union: AirDesign Europe SAS, 268 chemin des Champs Elysées, Z.A. Pré Million, 38660 La Terrasse, France;
    • for purchases in Switzerland and the rest of the world: AirDesign Gliders AG, Eintracht 8, 6386 Wolfenschiessen, Switzerland.
  • Territorial scope: worldwide.
  • Registration: to benefit from the commercial warranty, the paraglider must be registered via the online form on our website within 14 days of purchase.
  • Coverage: the paraglider is repaired free of charge for any confirmed manufacturing defect. Under the commercial warranty, the owner must prove that the defect is due to a material or manufacturing fault.
  • Notification: the owner must report the defect to us as soon as it occurs. Otherwise, the commercial warranty does not apply.
  • Repairs: the commercial warranty only applies to repairs carried out by the guarantor or by a repair centre approved and recommended by AirDesign. If the paraglider is repaired without our knowledge or without authorisation, the commercial warranty becomes void.
  • Shipping costs: shipping costs are covered by AirDesign if the product is under warranty. Internationally, AirDesign may choose to have the paraglider repaired at an approved workshop, or even to replace it.
  • Exclusions: the commercial warranty does not apply in case of improper maintenance, use, repair or storage. Nor does it cover damage caused by accidents, chemicals, fuel, salt water and/or sand, or the consequences of excessive UV exposure or colour fading.
  • Immobilisation: any period of immobilisation of at least seven days for a repair covered by the commercial warranty is added to the remaining warranty period.
  • Non-transferable: the commercial warranty is only valid for new paragliders and for the original buyer. It is not transferable and lapses upon resale, even if the paraglider is resold before 300 flight hours or 3 years. The statutory guarantees remain applicable (see above).

The commercial warranty is in addition to the statutory guarantees and does not deprive the buyer of their legal rights.

Reminder of statutory guarantees (French law)

Indicative translation. Only the French version is legally binding.

The consumer has two years from delivery of the product to claim under the legal guarantee of conformity if a lack of conformity appears. During this period, the consumer only has to establish the existence of the lack of conformity, not the date on which it appeared.

The legal guarantee of conformity entitles the consumer to have the product repaired or replaced within thirty days of the request, free of charge and without major inconvenience.

If the product is repaired under the legal guarantee of conformity, the initial guarantee is extended by six months.

If the consumer requests repair but the seller imposes replacement, the legal guarantee of conformity is renewed for two years from the date of replacement.

The consumer may obtain a price reduction while keeping the product, or terminate the contract and obtain a full refund against return of the product, if:

  1. the professional refuses to repair or replace the product;
  2. repair or replacement takes place after thirty days;
  3. repair or replacement causes major inconvenience to the consumer, in particular where the consumer permanently bears the costs of taking back or removing the non-conforming product, or bears the installation costs of the repaired or replacement product;
  4. the lack of conformity persists despite the seller’s unsuccessful attempt to remedy it.

The consumer is also entitled to a price reduction or termination of the contract where the lack of conformity is so serious that it justifies an immediate price reduction or termination. In that case, the consumer is not required to request repair or replacement first.

The consumer is not entitled to terminate the sale if the lack of conformity is minor.

Any period during which the product is immobilised for repair or replacement suspends the remaining guarantee period until the repaired product is delivered.

The rights above result from Articles L. 217-1 to L. 217-32 of the French Consumer Code.

A seller who obstructs the implementation of the legal guarantee of conformity in bad faith is liable to a civil fine of up to €300,000, which may be increased to 10% of average annual turnover (Article L. 241-5 of the French Consumer Code).

The consumer also benefits from the legal guarantee against hidden defects under Articles 1641 to 1649 of the French Civil Code, for two years from discovery of the defect. This guarantee entitles the consumer to a price reduction if the product is kept, or to a full refund against return of the product.

Manuel