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2 + 1 Warranty
As we are convinced of the overall product quality of our paragliders, AirDesign grants a special service offering via our 2+1 warranty.
We grant the 2+1 warranty for all privately used paragliders for either three years, commencing on purchase date, or within the first 300 flying hours: guaranteeing that material and/or any manufacturing related fault will be repaired by us – free of charge.
This is granted on the following conditions:
In order to claim the 2+1 warranty you must register your glider via the online form on our website within 14 days of purchase.
Unsuitable maintenance, use, repair or storage invalidates this warranty.
Damage caused by accidents or chemical fluids, fuel, salt water and/or sand, and excessive UV exposure/colour fade also invalidates this warranty offering.
The customer is required to inform us regarding the occurrence of the fault immediately; otherwise the warranty is not valid.
The 2+1 warranty is only valid for repair undertaken by AirDesign GMBH, or via a repair facility authorized and recommended by AirDesign. If the glider is repaired without our knowledge or authorization, the warranty becomes invalid.
If the fault occurs after six months of purchase, the customer has to prove that the fault can be attributed to material or manufacturing defect.
Please be aware that this 2+1 warranty is only valid for new gliders and for the original purchaser, and is not transferable. This warranty offering becomes invalid following subsequent resale, even if the glider is resold after less than 300 hours flying time or 3 years. Thank you for registering!